When you oversee risk and workers' comp operations for the second-largest county in the nation, scale matters — and so does partnership. In this session, members of the Cook County (IL) leadership team will share how they've evolved their risk management operations over 14 years through strategic vendor integration, modernization, and planning for innovation. Discover how Cook County leverages Origami Risk as a central platform to integrate third-party administrators, manage complex claims workflows, and align technology investments with organizational strategy.

Learn what it takes to support large, complex operations while staying ahead of emerging technologies: from early adoption of AI policy to annual budgeting for innovation. Whether you manage enterprise-scale risk operations, integrate multiple systems and vendors, or are planning your technology roadmap, this session will provide insights into how mature partnerships, thoughtful system architecture, and continuous modernization drive operational excellence and enable you to scale with confidence.